Getting to the crux of business-IT alignment problems lies in asking the right questions before making changes that could make the problem worse.
Check practically any list of trends for this or next year in business and you will find that
While in the U.K., I made some interesting observations with the help of the brilliant Lieven Lambrecht, a
In Aon Hewitt’s 2013 Trends in Global Employee Engagement report, a grim portrait of the post-recession business world
One of the first companies I ever worked for was all about Customer Service. The management philosophy was