• Steve Spear on Process Improvement — Avoid Zombie-Like Thinking

    Today’s leaders need to be far more proactive and intentional about not only pursuing process improvement but making it a distinctive part of their leadership approach.

  • Operational Excellence— It’s All About Information Flow

    How Kevin Duggan, founder of the Institute for Operational Excellence, conceptualizes Operational Excellence and how leaders can use it to transform how they achieve their objectives.

  • 3 Steps to Take to Ensure Consistency in Your Business

    Consistency in the way you accomplish work can save your business time and money, and give you a