• Bimodal IT: A Good or Bad Idea?

    Two opposing arguments on implementing bi-modal IT are discussed.

  • Team Productivity – What You Need to Know This Week

    How do you protect the collaborative employee who is overburdened? What are the biggest workplace distractions? Costs of toxic employees.

  • The Two Sides of IT Collaboration

    Six positive collaboration trends PGi’s John Perkins shared at the Gartner Catalyst Conference in San Diego and a look at the common pitfalls to avoid.

  • How IT Can Support the Agile Development Process

    As an IT manager, you have probably been asked to support the agile development process. Buckle up. This means you need to be reactive and proactive at the same time.

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  • Why Customer Experience is Literally Everything

    An interview with Brian Solis, principal analyst at the Altimeter Group, on the importance of a holistic view of customer experience.

  • Managers: Neuroscience Research Suggests Loosening Your Reins

    Historically, managers have controlled employees rather than connecting with them. The author of “Mindful Management” explains how this approach has had a negative impact on what motivates people to work productively.

  • Ken Blanchard on Ways to Improve Cross-Team Collaboration

    Business guru Ken Blanchard’s new book, “Collaboration Begins With You: Be a Silo Buster” shares ways teams can bust silos and develop better collaboration.

  • MBO versus S.M.A.R.T. vs KPI? What’s Your Goal Setting Protocol…

    Highlights three of the most common goal-setting methodologies present in organizations today and the pros and cons of each.

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  • 7 Must-Have Qualities of the Best Project Managers

    Qualities that the best project managers most frequently display according to Tom Kendrick, author of “101 Project Management Problems and How to Solve Them.”

  • How to Sustain Enthusiasm for a Long-Term Project

    How engineers on the New Horizons project (Pluto) kept their team’s excitement about a project where there was no immediate payoff for 14 years.