• 10 Process Improvement Questions Business Leaders Should Ask

    Process improvement is more than knowing there’s a better way. 10 important questions business leaders must ask before taking action.

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  • How Starwood Hotels is Making Process Improvement Part of its DNA

    How Starwood Hotels is Making Process Improvement Part of its DNA

    An interview with Brian McGuire, VP Operations at Starwood Hotels, on how to bring about sustainable business transformation and process improvement.

  • Online Customer Experience Metrics You Can Implement Today

    Creating customer experience metrics can be a time-consuming, costly undertaking. Thankfully, there’s a simple way to implement customer experience metrics today.

  • Five Types of People You Might Meet at QuickBase EMPOWER

    A few examples of citizen developers improving digital operations across their organizations whom you may run into at a QuickBase user event.

  • Lessons Learned From IT Asset Management 

    Improving how you manage your IT assets begins with knowing the pitfalls to avoid and what the experts who manage these assets on a daily basis recommend.

  • Team Productivity – What You Need to Know This Week

    How to stop doing low-value work; avoiding the summer workplace productivity slump; and dealing with smartphone distractions at work.

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  • Will You Be Digital Prey – or Digital Predator?

    Digital networks are changing the world of business. 10 principles for creating digital network value for any company.

  • CIO Insights on Engaging the IT Workforce – A #CIOChat…

    The current state of affairs with respect to IT teams and engagement were discussed with leading CIOs on Twitter during a recent #CIOChat. Here’s a recap.

  • Driving Process Excellence with Digital Transformation

    Three organizations discuss their vision, strategy, and lessons learned for the emerging practice of digital operations, from an #EMPOWER2016 session.

  • How Can a Non-Programmer Learn to Build Business Applications?

    Where can the non-programmer learn how to code or build business applications without coding skills or a professional programming degree?

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  • Does Your Team Need to Disconnect from Work?

    A new law in France requires employers to set formal policies to keep work from encroaching on employees’ off time. Here are some signs that your team might need to disconnect more.

  • How to Help a Team Be More Productive in 10 minutes a Day

    By learning to ask the right questions, leaders can help team members to be more focused, resourceful and productive.