Here are eight mandates of modern customers you must heed if you want to remain competitive.
Alexandra Levit is an author and former nationally syndicated columnist for the Wall Street Journal and a current writer for the New York Times. A frequent national media spokesperson, Levit was named an American Management Association Top Leader for 2014 and the author of one of Forbes' best websites for women. She resides in Chicago, IL with her husband Stewart and their two young children. Follow her @ALevit